Effective date: 22/01/2025
This Privacy Policy explains how WordCraft Tech collects, uses, stores, and protects personal information when you visit our website, contact us, request a quote, book a consultation, or purchase our services.
1. Information we collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Company or organization name
- Billing information
- Project details
- Messages and form submissions
- Website usage data, browser type, device type, and IP address
- Cookies and similar tracking data
2. How we use your information
We use your information to:
- respond to inquiries
- provide quotes and project updates
- deliver services and support
- process payments and invoices
- send service-related messages
- improve our website and services
- comply with legal and tax obligations
- prevent fraud, abuse, or unauthorized access
3. Payment processing
If you make a payment through a third-party processor such as Paddle, your payment information may be collected and processed by that provider under its own privacy and buyer terms.
4. Cookies and analytics
We may use cookies, pixels, and analytics tools to understand how visitors use the site, improve performance, and measure marketing results. You can manage cookies through your browser settings or site cookie controls where available.
5. Sharing information
We may share limited information with trusted service providers that